Frequently Asked Questions

Q: How often should I get my vehicle detailed?

A:The general rule is two to three times a year. What to take into consideration is whether you keep your auto protected in a garage and how much mileage you put on your auto annually. If you drive 10,000 miles a year, a detail twice a year should suffice. If 15,000, then three times a year is recommended.

Q: Should I get my interior leather treated?

A:Think of and treat your interior leather as you would any protective cover. As you moisturize and condition your own skin to keep it maintained and youthful, so should you treat your leather to reduce cracking, maintain softness, and help the leather last longer. Conditioning your leather is especially important for convertibles, where exposure to the sun makes the leather more prone to drying out.

Q: Can a scratch on my vehicle’s exterior come out?

A:The rule of thumb is … if you run your fingernail across the scratch and do not feel it, it is a surface scratch and will come out. Conversely, if you can feel the scratch with your fingernail, it most likely will not come out.

Q: Can you remove smoke and/or pet odor?

A:There are essentially three ways to treat smoke, pet and other odors with a car detail. Our approach entails, firstly, a comprehensive surface cleaning. Secondly, because moisture is the main cause of odor retention, it is essential to locate the source of the moisture and the areas it has permeated (such as seat cushions and carpet padding) and dry them out. One option is to take the components apart to dry them out. If that is not feasible, then an ionizer treatment (which uses charged particles to combat moisture and odor) or Bio-brisk (which uses enzymes to attack the odor) is used. Finally, the cabin air filter is replaced and the air ducts are thoroughly cleaned out. All of these processes should be repeated, either alone or in various combinations, until the odor is completely removed.

Q: How often should I get my auto waxed?

A:It really is a matter of personal preference. Your commitment to the maintenance and preservation of your vehicle is key, as are seasonal variables.